Your Privacy Matters To Us
Learn how we handle your personal data with care and transparency.
Why Read This Policy First?
You trust us with your personal details. We respect that. This privacy policy explains what we collect, how we use it, and the choices you have. Please read it before you share information.
We want you to feel comfortable and in control. If you have any questions about your data, just ask. We’re committed to honest, transparent practices.
What We Collect And Why
We collect information you provide directly and data gathered automatically through your use of our site. This helps us improve our service and offer support.
Information You Give Directly
- Your name for identification and communication
- Email address to send updates or responses
- Phone number for direct support or clarification
- Messages or feedback you provide on forms
- Any additional info you choose to share
How We Use Your Information
We use your data to run the site, answer your questions, and improve our services. We don’t sell your information to third parties.
- Responding to your requests or messages
- Sending updates if you opt in
- Improving our site content and usability
- Security and fraud prevention
- Compliance with legal obligations
- Technical troubleshooting and support
- Researching user trends for improvements
Our Promise: We aim for full transparency and security with your data. We review our practices regularly to keep your information protected.
When We Share Data
We only share your data when necessary—such as with service providers or when required by law.
Your Rights Over Data
You can access, correct, delete, or restrict your data. You have choices. Contact us to use your rights or ask questions.
- Request a copy of your personal information
- Correct inaccuracies in your records
- Ask us to delete your data
- Request transfer to another service
- Object to certain data uses
- Restrict how we use your data
If you want to use your rights, reach out and we’ll respond promptly and clearly.
How We Protect Your Data
We use technical and organizational steps to safeguard your details from unauthorized access or loss.
How Long We Keep Data
We retain your information only as long as needed for our purposes or as required by law.
- Kept as long as your account is active
- Retained for your user experience
- Stored until no longer needed
- Kept as required for compliance
- Held if you’ve opted in to updates
We review retention regularly and delete data when no longer necessary.
International Data Transfers
Sometimes data may be processed outside South Africa. We use protections to keep your data secure wherever it’s handled.
- Contractual safeguards with providers
- Standard data protection clauses
- Provider due diligence
- User consent where required
How We Use Cookies
Cookies help us run the site smoothly, remember preferences, and analyze trends. Control your preferences any time.
Types Of Cookies We Use
- Enable core site functions and security
- Track how visitors use our site
- Remember your settings or preferences
- Support extra features for convenience
You can manage or reject cookies in your browser at any time.
Policy Updates And Changes
We may update this policy to reflect changes in practices or law. Please review it periodically for updates.
- Email notice for material changes
- On-site banner or pop-up notification
- Policy date updated at page top
- New version highlights in summary
Significant changes will be communicated clearly.
Contact Us About Privacy
Have questions or requests? Contact our privacy lead any time for support.
Seraliqoven
377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa
Phone: +27(35)6287246
Email: content@seraliqoven.sbs
Policy last updated April 30, 2026
Effective starting May 1, 2026